Steps to take to resolve cpanel related queries or issues?
We recommend checkout cpanel's Knowledge base for small queries relating to the use of CPanel or WHM (Web Host Manager). CPanel is constantly evolving and updating so new features will be available through the CPanel/WHM dashboard.
To learn more about cpanel and WHM checkout there detailed knowledgebase https://docs.cpanel.net/
If you are still having issues then please don't hesitate to open a support ticket with our support team so we can assist you further with your queries.